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Posts Tagged ‘excellence’

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Raise the Bar

Friday, June 12th, 2009

Today is the final of the NCAA Track and Field Championships in Fayetteville, Arkansas. Bob Low is participating in the Pole Vault final. Bob has consistently been ranked in the top 5 in the country as a vaulter for BYU.

The pole vault is an exceptionally difficult event. It takes incredible self-discipline, focus, and a combination of natural ability and technique developed over the years. Bob started as a hurdler when he was just 9 years old, following in the footsteps of other family members. But it was the pole-vault that intrigued him and he participated in his first national championship in the 8th grade.

In that first championship clearing the bar at 8 feet was a daunting task and after failing to advance, Bob declared he would never jump again and then the tears of disappointment poured out of his young eyes. That was 12 years ago and today his senior year will culminate in his last college championship. He has broken many records along the way and now jumps 10 feet higher than he did in the 8th grade. He was not a quitter.

We can learn a lot from athletes. They make a choice to win, to be high performers. They choose to overcome all odds to be the best they can be. Sometimes that really hurts. They suffer setbacks, injuries, and blows to a fragile ego, painful failures and broken dreams. They  never give up; they pick themselves up after a loss and work even harder to achieve the ultimate goal.

The beauty of sports, especially track and field is that it has room for participants on every level. It is why jogging and road racing became so popular. The average guy and gal could achieve personal bests every time they ran a race. In the pole vault they ‘raise the bar” when a height has been cleared…setting the bar for a new height and each ¼ inch is a remarkable accomplishment.

At Leadership Excellence we cheer for Bob Low today as he is a part of our excellence family and all the other participants and wish them the very best. We believe in helping people find a wiser, better way to live their life and lead their organizations. Raise your own bar and clear new heights. Advance your personal training to include new goals and dreams. We offer a Personal Excellence Plan that can serve as a guide for your personal development and help you sustain your training.

Tags: Bob Low, excellence, leadership development, NCAA track and field, Personal Excellence, polevault
Posted in Leadership Excellence | No Comments »

Where are the Leaders?

Wednesday, April 22nd, 2009

Authentic leadership has been a buzzword for several years and has recently come back into fashion with the near collapse of the American economic system plagued by scandal and companies scrambling to reposition, retain talent or find new talent!

Where are the leaders? Is the outcry from the observation deck. The leaders were there – they just weren’t “authentic” if you will. Many leaders were authentically bad perhaps.

David Peck in his book Beyond Effective Practices in Self-aware Leadership; he talks about authenticity. “ The actions of the most compelling leaders have a distinct authenticity of heart and mind that others can appreciate. It’s based on how consistently their decisions, communication, and responses to adversity reflect their most heartfelt principles. In their relationships and tasks, authentic leaders are apt to be unguardedly themselves, and not what they think others want or expect them to be. They keep a wary eye in the mirror for any temptation to massage the message, or to ignore their inner compass just to keep the wheels of progress turning. How authentic do you allow yourself to be with others? What holds you back from being transparent to others? What actions are you willing to take to be true to yourself in the presence of others? “

While these are great questions asked by Peck, you cannot be authentic to integrity and good character if you are self absorbed and lying to yourself about who you are or who you want to be. A leader who desires to be know for authenticity needs to be aware he/ she cannot have their “own” agenda, nor can they continue to blame others (or past events) for missed opportunities, mistakes, or even failures. With authenticity comes the responsibility to be 100% accountable for where you are in the every moment of the day…whether it is in conversation with other members of your team, writing a memo, planning a media campaign, or building an alliance. That is the ownership of leadership.

At Leadership Excellence, our publishing parent, Executive Excellence Publishing launched a book by David Gill last summer titled “ It’s About Excellence” Gill addresses these very issues of authenticity while building ethically healthy organizations. Order from Amazon today

Nancy Low

Tags: authentic leadership, ethical organizations, excellence, integrity, leadership development, Leadership Excellence, Personal Excellence
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You are the weakest link

Tuesday, April 21st, 2009

Remember that game show ” You are the Weakest Link “?  The host would ask silly questions and the weakest players were eliminated.  That would be an easy way to solve problems in your organization.  When things go bad - mistakes are made, just declare ‘You are the Weakest Link” and then  like Donald Trump; “you’re fired“.

But life isn’t a game show.

Kanu Kogood is President of Bridges in Organizations and co developer of Leadership Alchemy with NASA’s Office of Human Capital Management. Dr. Kogood writes about the Seven Principles of Leadership Development on page 17 of our April issue of Leadership Excellence.

Notice Principle 1: Breakdown to Breakthrough. The place of chaos and uncertainty is the place of most potential because it is in those times that new patterns can be best developed. That is a WOW statement.

It reminds me of the ‘sink or swim” motivation. When times get tough you can either dig deep, pull your socks up and get to work or you sink. You fail. Good times bring complaisance and a false sense of power and authority. The brain goes to mush and you lose a bit of your creative energy that drives you to find solutions and new ideas.

Dr. Kogood says; “People are uncomfortable when things are uncertain, unclear or chaotic. Yet, these times afford opportunity for new ideas, solutions, and possibilities to emerge.”

Most people are resilient and bounce back after hard times. My son, who was a very successful basketball player, said the greatest lessons he learned were from the failures on the court not from their victories. The games they lost showed where they needed to improve and new ideas, strategies and skills were developed.

Good leaders don’t have to do anything extraordinary – except be honest, share the pain and be willing to carry their share of the load. There is never a good time for finger pointing – but it is always a good time for building and growing success.

If you think you are the teams weakest link and can’t take the uncertainty … maybe its time to do some character building exercises and strengthen your commitment or move on to something else.

Here is our April edition of Leadership Excellence

Tags: excellence, leadership development, leadership development resources, Leadership Excellence, personal improvement, success
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Who’s Afraid of the BIg Bad Work ?

Thursday, February 26th, 2009

If executives expect any real brick work to get done, they ought not reward people for straw and stick activity

In the classic children’s story of the three little pigs, I see a parable for modern managers. Indeed, as I read and reread the story to my three sons, I wonder about today’s odds of keeping the wolf at bay and the house of bricks in tack.

My guess is that if my three sons-or your sons and daughters-set out upon graduation from the College of Commerce seeking monetary fortunes first, they will join the two-thirds majority who are masters of quick and easy, straw and sticks.

Already, our teenage population is perfecting the art of work-avoidance while taking comfort in inflated grades and “don’t worry, be happy” friends like Joe Fifer and Sam Fiddler.

Work-Avoidance Strategies

No self-respecting, college-educated American youth is going to do any real work of the organization beyond age thirty. I define real work as the creation and delivery of the primary products and services of the company; the serving of actual customers; selling to potential clients; value-added support and management of those functions; and faithful, fruitful leadership.

If by age thirty, people haven’t mastered the games of delegating up and down, putting on appearances, politicking, and socializing, they deserve the awful fate of having to work for a living.

Meanwhile, back at the brickhouse, old-school professionals-the practical pigs-continue to work themselves into early graves or early retirement, whichever comes first. No storybook ending here-in fact, many executives are finding themselves on the outside of the highly politicized house of bricks, with all the real work of the organization, while their quick-and-easy partners are comfortably situated inside, sipping lemonade with the doors locked.

Frankly, I’m no longer shocked when I see such pigs running around the corporate house, letting the big bad work (work they were hired to do) in the back door for others to deal with.

So, who’s doing the real work of the organization? Primarily folks in four different camps:

  • Third-world nationals who don’t know any better
  • Women and minorities who do it because it’s there
  • Youth (under thirty) who have no power to avoid it
  • Seniors (over fifty) who do it out of duty

This leaves the late-twenty, thirty and forty-something folks relatively free to maneuver: to play games at the expense of their employers; to mate and merge; to divorce, divide and conquer, even fear itself. What’s to fear when there’s no big bad work in sight?

These gamesmen and politicians avoid work in many ways.

  • Seek training and development. Who seeks and gets the training? The pigs who least need it. In fact, training has become one of several work-avoidance strategies and havens for many professionals. Of course, one reason we see so much white-male flight into training seminars is because the minorities, women and powerless people are needed to do the work-somebody has to stay home when management and “high potentials” are in training.
  • Play office politics. Office politicians spend big chunks of time developing liaisons, networks, CYA policies and procedures and other work-averse practices. Running the office has come to mean running for office, away from any real work. Office politicians flourish in staff roles, where they are safe from line fire. They become purchasing agents, accountants, lawyers, communications specialists and public relations agents: people who don’t do the real work of the organization. Some, in fact, would not recognize it if they saw it. And these professionals can stay on staff for generations, safely tucked inside, while others-including many senior executives who built these houses brick by brick with their bare hands-are exposed to all the hostile elements of the competitive environment.
  • Engage in busy work. Keeping busy or appearing productive has never been easier. With so many mazes and machines and mergers, one can busy himself or herself with the endless minutia of managing and working in the modern organization.
  • Build and serve “internal customers” and private networks. Bureaucracies-just look at the Federal Government-tend to turn and feed on themselves when no external crisis is occupying their time and attention. We then see dozens of people serving their “internal customers,” even though these “customers” aren’t engaged in anything even remotely related to the real work of the organization. Dozens more are using the organization as a springboard for developing their own private networks.
  • Pursue private agendas. Many people are employed in modern organizations for reasons other than to do the real work of the company. In fact, their busy private agendas won’t even permit them to get close to the real work.
  • Do rework. The “hidden organization” employs an alarming number of people who are doing over the things that weren’t done right the first time.
  • Attend long meetings and lazy communications. Sacrosanct meetings, chit-chat, socializing and stale communication can easily fill an average working day.
  • Take breaks, succumb to distractions and diversions. Extended coffee breaks, lunch “hours” and “flex time” maneuvers easily eat a couple of hours. In fact, in some companies, working six hours a day is “close enough,” given the degree of confusion, clutter, noise, distractions and diversions built into the working environment.
  • Log telephone and computer time. When your line is busy, you are thought to be busy. And turning to the computer screen is seen as a sacred experience. Like confession, it’s not to be interrupted, even if all that’s going on is game-playing and pirating.
  • Read and write nonsense. Keeping abreast of new thought and development is commendable-but in reviewing the “literature,” many get side-tracked into reading articles and books (on company time) that have little or no relevance to their work. A host of other folks spend their days writing stuff that nobody reads.

This list is hardly exhaustive; it just scratches the surface. Professional work-avoiders-some executives foremost among them-know there are a thousand ways to skin the wolf.

Sticks and Straws

In all too many circles, America has become a parody of itself. Long fed a constant advertising diet of “quick and easy, fast and free,” we now face the penance: for every past sin or indulgence, we must develop a discipline-not just the discipline of early-morning workouts and smart diets (as healthy as that is) but the discipline of doing the real work of the organization better, faster, more effectively.

If we can regain and maintain that basic discipline in business, we ought to be competitive, even in brick-and-mortar industries. But if we become a nation of sticks and straws, then we must rely on our shop-worn political and marketing savvy; and we must hope that outside in the streets, the wolf is too preoccupied with his own problems to mount an attack. Any real competition, and the house of sticks and straws will collapse like cards.

Once into minutia management and counterfeit leadership, executives get all caught up in a myriad of social problems, as if the corporation exists to nurse, burp and diaper its newly hired MBAs; play welfare agency to employees with disintegrated marriages and families; and provide general education to a poorly educated work force.

Management then becomes a self-justifying endeavor-excused from doing any real work; incapable of getting any real results; divorced from the front line (if not the first wife); and engaged to the social and political networks. Each real worker must then support two or three work-avoiders-and it’s a heavy load to bear.

How to Get More Real Work Done

Precious little real work will get done as long as people are paid for straw-and-stick activity.

Nothing of much meaning, substance, quality and worth can get done in modern organizations without genuine leadership.
The genuine leader sets a high standard; defines what the real work is; and makes sure every person is either doing the real work of the organization or directly supporting the people who are doing the real work and serving the real customers.

Genuine leaders create more meaning for whole people in challenging jobs; they install responsibility and accountability at every level; they reward performers, especially those on the front lines; they find better ways for getting the work done; and they tie compensation to performance of real work and to achievement of desired results.

Is Anyone Safe Anymore?

I’m not sure anyone is “safe and sound” in the house of bricks anyway. Corporations have too long perpetuated the myth that they can deliver on the promise of security and safety and supply life meaning and satisfaction to every worker.

We hear “practical pig” executives making such false promises, as if they had a kettle of boiling water under the chimney. No big bad work is going to get them and theirs-la, la, la, la, la.

Even a house of bricks will collapse under the weight of its own bureaucracy-if the competition doesn’t get it first. If executives are afraid of the big, bad real work of the company and are into sexy substitutes-the battle is lost. The houses of straw and sticks have, for the most part, already fallen. Bricks, too, may collapse: there are many precedents, and Donald Trump and his towers may soon be the next case in point.

Precious little real work will get done as long as people are paid for straw-and-stick activity-perpetuating the myth of corporate welfare independent of real work and global market competitiveness.

Ken Shelton, Editor

Tags: excellence, integrity, leadership, Personal Development, work ethic
Posted in Leadership Excellence | 3 Comments »

Clouds of Glory

Thursday, January 22nd, 2009

Alexander Pope wrote: “The patterns of art come from a deep unconscious source in the memory.” And Keats noted: “The truth in poetry comes almost as a remembrance.” And Wordsworth saw us born into life “trailing clouds of glory.”

Pope, Keats, and Wordsworth searched for their patterns of truth in a deep pool of memory, sensing that their work would have universal appeal only if they drew their ideas and images out of the collective unconscious, the universal spirit of mankind. (more…)

Tags: excellence, leadership
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President Obama Calls for “Responsibility”

Wednesday, January 21st, 2009

Our new President of the United States was sworn in yesterday. And whether or not you agree with his policy and positions, his call for Americans to be more responsible is one we can all agree this country needs to follow:

What is required of us now is a new era of responsibility - a recognition, on the part of every American, that we have duties to ourselves, our nation, and the world, duties that we do not grudgingly accept but rather seize gladly, firm in the knowledge that there is nothing so satisfying to the spirit, so defining of our character, than giving our all to a difficult task.

Leadership Excellence literally wrote the book on responsibility. “Responsibility 911″ - published by Leadership Excellence and edited by Ken Shelton and Daniel Louis Bolz - features dozens of articles and commentaries on the importance of responsibility, accountability, freedom, and much more.

Order your own copy, for a discounted $14.95, and learn from the best authors, thought leaders, and minds in the world - including Desmond Tutu, Peter Senge, Tom Peters, Oprah Winfrey, J.W. Marriott Jr., and President Obama himself.

Call 877.250.1983 to order a copy and start understanding the true meaning of Responsibility.

Supplies are limited.

Tags: excellence, leadership, obama, president, responsibility
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The Executive Author

Monday, January 12th, 2009

Having worked with several executives as a writer, editor, publisher, and now literary agent, I find many to be dynamic, visionary, proactive. All have something to say, although many prefer media other than print for their expression. But for one reason or another, little of real merit ever gets published; executives settle for short, clipped statements (often misquoted or out of context) in media, minutes and other records. (more…)

Tags: author, excellence, executive, leadership
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Happy New … Legacy!

Friday, January 9th, 2009

Andy Andrews - also featured in this month’s issue of Personal Excellence - had some great New Year’s advice: (more…)

Tags: andy andrews, excellence, legacy, new year, personal
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Big Stinky Obstacles

Tuesday, December 30th, 2008

The challenge for servant leaders is to stay the course when their desire to stay connected with their spiritual nature conflicts with the company rule.

Values and beliefs should create the rules by which we govern our lives - not the opposite. Rules should not determine our values and beliefs. All too often, bully management has the perspective that rules are directly linked to performance. They think that without rules, performance must automatically suffer. The truth is that, in many situations, it is the rules that stifle the company culture. (more…)

Tags: excellence, leadership, obstacles, servant
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Who is your weakest link?

Friday, December 19th, 2008

Our own Nancy Low is featured on Linked2Leadership. The original post of her article can be found HERE.

Wouldn’t it be great if you worked with people who were authentic in their work? Accepting responsibility, acknowledging errors, and committing to correction? Acting without blame or victim-hood and aspiring to be the best they could be? (more…)

Tags: excellence, leadership, link, weak
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